At Gzlv168, we are committed to protecting your personal information and ensuring that your privacy is respected. We have implemented policies and security measures to guarantee that your data is handled safely, responsibly, and transparently. This Privacy Policy provides detailed information on what type of data we collect, how it is used and protected, your rights regarding your personal information, and how you can access, update, or request the deletion of your data.
Your trust is important to us, and we strive to maintain high standards of privacy protection while providing a seamless and personalized shopping experience.
1. The Information We Collect
We collect personal information from you in various ways to enhance your shopping experience and improve our services. This information may be gathered when you:
Create an account on our website.
Make a purchase or place an order.
Subscribe to our newsletters or promotional emails.
Participate in surveys, promotions, or contests.
Browse our website, interact with digital ads, or use our services.
Contact our customer service team for inquiries or support.
The types of personal data we collect may include, but are not limited to:
a) Personal Details
Full Name
Email Address
Phone Number
Billing and Shipping Addresses
b) Payment Information
Credit/Debit Card Details (processed securely through trusted third-party payment providers; we do not store your full payment details).
Order History and Purchase Records.
c) Device and Browsing Information
IP Address
Browser Type and Operating System
Interaction with our website, such as pages visited, time spent, and items viewed or added to the cart.
Cookies and tracking technologies (more details in Section 5).
2. Security of Your Information
Ensuring the security and confidentiality of your personal data is our top priority. We have implemented industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.
a) How We Protect Your Information
Encryption: We use SSL (Secure Socket Layer) encryption technology to safeguard your personal and payment information during transmission.
Secure Storage: Your data is stored on secure servers with controlled access.
Access Control: Only authorized personnel have access to your personal information, and they are required to adhere to strict confidentiality agreements.
Payment Security: All transactions are securely processed through third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard).
b) Your Responsibility
While we take strong security measures, you also play a role in protecting your personal information. We strongly recommend:
Keeping your account password confidential.
Avoiding sharing sensitive information over unsecured networks.
Logging out after using a shared or public computer.
If you suspect any unauthorized access to your account, please contact us immediately.
3. How We Use Your Information
We collect and use your personal information to provide, improve, and personalize our services. The primary purposes for collecting your data include:
Processing Your Orders: Ensuring successful order placement, payment processing, shipping, and delivery.
Enhancing Your Shopping Experience: Customizing recommendations and displaying products that may interest you.
Marketing and Promotions: Sending promotional emails, discounts, and offers that align with your shopping preferences.
Customer Support: Assisting with inquiries, complaints, returns, and refund requests.
Fraud Prevention and Security: Detecting and preventing unauthorized transactions, fraud, and other illegal activities.
Legal Compliance: Complying with regulations, tax obligations, and law enforcement requests when required.
Marketing Preferences
If you have subscribed to our marketing emails, you may receive periodic updates about new arrivals, sales, promotions, and special events. You can opt-out of receiving promotional emails at any time by clicking the "Unsubscribe" link in our emails or updating your account preferences.
4. How We Share Your Information
We value your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with trusted third-party partners when necessary to provide services, including:
Payment Processors: To securely process transactions.
Shipping & Delivery Providers: To ensure efficient order fulfillment.
Customer Support Services: To assist with inquiries and after-sales service.
Legal and Compliance Obligations: If required by law enforcement or regulatory authorities.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
All third-party service providers we work with must adhere to strict privacy and data protection policies to ensure the security of your information.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. These small text files are stored on your device and help us:
Recognize you when you return to our website.
Save your preferences, such as language and currency settings.
Analyze website performance and visitor behavior to improve functionality.
Provide personalized product recommendations and targeted advertisements.
Managing Cookies
You can control cookie settings through your browser. However, disabling cookies may affect some features and functionality of our website.
6. Your Rights & Choices
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you.
Update Your Information: Edit your profile and account details to ensure accuracy.
Request Data Deletion: Ask us to delete your personal information (except where legally required to retain it).
Opt-Out of Marketing Communications: Unsubscribe from promotional emails at any time.
To exercise these rights, please [contact us].
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we securely delete or anonymize your data.
8. Children's Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If we become aware that a child has provided personal information, we will take steps to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in laws, business practices, or technology advancements. Any significant changes will be communicated via email or posted on our website.
Last Updated: 14th Jan 2024
10. Contact Us
If you have any questions or concerns about our privacy practices, please reach out to us:
Email: sale@gzlv168.com